As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.
Proxy Access
If you are managing the health of another, you can apply for proxy access. This provides access to the person’s online account for:
- Book and view appointments
- Order medication
- Access to medical records
Contact the surgery to request proxy access or download the form below.
Proxy access on behalf of children
People with parental responsibility for children have rights to access their children’s records. This is in most cases. Not all parents have parental responsibility. Proxy access for parent and guardian to a child’s record is a practice-level decision.
Proxy access will automatically be switched off for a child aged from 11 years; to have proxy access enabled again a proxy access form will need to be completed by the child and parent representative and authorised by a staff member within the Practice.
You can download a copy of the consent form by clicking on the link below.
Proxy access on behalf of another adult
A person must request an account for online access at the practice where the person they are acting for is a patient, the patient should complete the proxy access form and be signed by the patient and representative and authorised by a staff member within the Practice.
You can download a copy of the consent form by clicking on the link below.
Proxy is the recommended alternative to sharing login details.
More Information
NHS App: Using linked profiles to access services for someone else
Please note that the consent form will need to be signed by the patient and authorised by a staff member in person at the practice.
Linked profiles in your NHS account
Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.
The NHS website has information about using linked profiles to access services for someone else.