Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

Important: Important notice

The practice does not accept prescriptions requests via the telephone at the practice. Please use one of the alternative methods above.

By email/post

You are able to request your repeat medication in the following ways:

  • By posting your repeat slip in the post boxes provided. These are located on the fence beside the main gate and beside the reception desk.
  • By email to nwicb.prescriptionssjmp@nhs.net, please ensure that you include your name,
    date of birth/NHS number and address in the email.
  • By post to St James Medical Practice
    Edward Benefer Way
    South Wootton
    Kings Lynn
    Norfolk
    PE30 2FQ

If you take a number of different repeat medications and would like to request to synchronise them so you are able to order them at the same time throughout the month, please use our medication synchronisation request form.

Collecting your prescription

Information:

Please allow 2 workings days to collect your prescription requests from the surgery or 4 working days if you collect from a nominated pharmacy.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review this may be with a clinical pharmacist or pharmacy technician. We will be in touch when you need to come in for a review.

Practice prescribing policy 

The practice has recently changed our 56 day prescriptions to 28 day prescriptions for all patients. This is based on current NHS guidelines. The benefits of 28 day prescribing include:

  • Reducing the amount of medication which is currently wasted when your doctor stops/changes your medication.
  • Reducing the potential for error when your medication is changed in the middle of supply.
  • Increased safety as you will not have multiple containers of the same medicine meaning it is likely to reduce the number of mistakes made by, for example, elderly patients, and it will also reduce the risk of potential poisoning of young children.
  • Financial losses due to medication waste represent a direct loss to patient care. Since 28 day prescribing reduces medication waste, this in turn has a positive impact on patient care.

For patients on 2 or more items per month it is more cost effective to buy a pre-payment card.

Prescription charges

Find out more about prescription charges (nhs.uk).

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains
  • shingles
  • insect bites
  • UTI’s excluding men and pregnant women
  • ear ache (children aged 1-17)
  • impetigo (adults and children over the age of 1)
  • sinusitis (aged 12 and over)

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.